Tech Support
Jul. 17th, 2005 06:40 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
ljpliceaseSomebody asked me the other day if I did "computer stuff" on the side (in addition to my work with The Company). I said I did websites. This is true. Aside from my personal website, I run IdeaBank for Chuck. Then he asked me if I would teach people how to use computers. This is not a very interesting way for me to spend my time, nor is it something that I am particularly suited for. I am very good at writing perl code to interface with databases and hand that information off to a web browser. I am very bad at being patient with people who confuse the forward and backward slash character.
The other day my awful officemate Ron asked me if I had ever tried burning CD audio to a CD-RW. Of course not, CD-Rs are like $0.18, why would I waste my time using a CD-RW, which will probably only be written to once anyway. Ron was answering a tech support question gratis for a friend while at work. As much as I hate to admit it, I think Ron probably is over qualified for tech support. As much as I would like him to do it somewhere other than my office, he probably is a decent programmer and a good match for the application that he is paid to work on: ChipBench.
Adil's eyes light up when somebody has a problem with their notebook computer. He is always fixing people's PCs, he will even drive over to somebody's house to debug a problem via the wireless network when they aren't around. He seems to enjoy doing this so much that I wonder sometimes if he missed his calling. Still, I think he we are better off having him work on EinsTimer.
I don't know why when people find out that I work with computers, they think that means that I can help them install AOL. I'm not tech support damn it.
The other day my awful officemate Ron asked me if I had ever tried burning CD audio to a CD-RW. Of course not, CD-Rs are like $0.18, why would I waste my time using a CD-RW, which will probably only be written to once anyway. Ron was answering a tech support question gratis for a friend while at work. As much as I hate to admit it, I think Ron probably is over qualified for tech support. As much as I would like him to do it somewhere other than my office, he probably is a decent programmer and a good match for the application that he is paid to work on: ChipBench.
Adil's eyes light up when somebody has a problem with their notebook computer. He is always fixing people's PCs, he will even drive over to somebody's house to debug a problem via the wireless network when they aren't around. He seems to enjoy doing this so much that I wonder sometimes if he missed his calling. Still, I think he we are better off having him work on EinsTimer.
I don't know why when people find out that I work with computers, they think that means that I can help them install AOL. I'm not tech support damn it.
